What's New in Venditan Commerce? Q3 2025

New Interface for Offer Analytics

We’ve introduced a new interface designed to give clients clearer insights into the performance of individual offers.

It brings together high-level usage data, such as total redemptions and the combined monetary value generated, with a detailed breakdown of individual offer code activity.

Clients can now search within an offer to quickly check whether specific codes have been redeemed, making it easier to spot trends, respond to underperforming codes, and identify opportunities to maximise engagement.

The new interface not only improves day-to-day visibility but also helps clients make quicker, more confident decisions about future promotions. It has been enabled for all clients.

Generate Multiple Offer Codes for a Single Offer

Clients can now create an unlimited number of codes under a single offer, whether generated automatically in bulk or created manually on demand.

This update makes it easier to run campaigns at scale while keeping everything centralised. Instead of setting up multiple offers to issue new codes, clients can manage them all within one.

It also provides more flexibility in how codes are distributed. For example, generating unique codes for individuals or creating larger batches for promotional pushes.

All activity is still tied back to the original offer, so performance remains easy to track from the new interface.

Enhancements to the Product Tag management interface

We’ve enhanced the process of managing product tags to make it simpler and more intuitive. Previously, tags were displayed in a single long list, which could make it difficult to see at a glance which ones were already applied if you were using the Product Tag feature at scale.

The updated interface now splits this into two panels.

On the left, all available tags are displayed in a searchable list, making it easy to find exactly what you need. On the right, selected tags are shown in their own panel, where they can be quickly reviewed or deselected.

This new layout provides greater clarity, speeds up day-to-day tagging, and gives clients more control over how products are organised. It has been enabled for all clients.

Set Up CC Addresses for Purchase Order and Order Dispatch Emails

Clients can now set up CC email addresses to be included in the automatic purchase order and order dispatch emails generated by the platform.

By default, these emails are sent to the primary address on record for the supplier or customer. With this update, additional CC addresses can be configured directly within the supplier or customer record.

This enhancement is particularly useful for businesses running procurement through Venditan Commerce, or for B2B clients who want order communications to reach multiple stakeholders.

It adds flexibility and ensures the right people stay in the loop without the need for manual forwarding.

This feature requires enabling, please speak to your account manager for more information.

Offer Bank Transfer as a payment option (B2B)

B2B customers can now complete their orders online and choose Bank Transfer at checkout.

This new payment option allows trade customers to enjoy the full eCommerce experience, from browsing and adding products to the basket, right through to checkout, while still paying in a more traditional way.

When Bank Transfer is selected, customers are redirected to a screen displaying your business’s payment details. Venditan Commerce supports unique bank details per trade customer if required, helping multi-brand or multi-entity businesses manage payments with ease.

This feature bridges the gap between online ordering convenience and established B2B payment practices, ideal for customers who prefer manual invoicing, credit terms, or existing banking arrangements.

This feature requires enabling, please speak to your account manager for more information.

New Report: Order Cancellation Reasons

We’ve added a new report that lets clients review cancelled orders along with the Cancellation Reason selected. Users can set a date range and generate a detailed list of cancellations, helping to identify patterns and areas for attention.

Orders can also be filtered by Marketplace (Sales Channel) or Department, giving clients greater flexibility in analysing cancellations and making informed operational decisions.

This report requires enabling, please speak to your account manager for more information.

Coming Soon: Updated Venditan Commerce Header

We’re refreshing the header of the platform to feature our new brand colour.

While this change is purely visual, it’s part of a series of wider updates that will be rolled out over time and communicated directly to clients.

This enhancement reflects our ongoing commitment to keeping the platform’s look and feel modern and aligned with our brand.