Unlike agencies that partner with an eCommerce platform, or use several different ones, we operate our own, and we migrate our clients to it as part of their onboarding process.
As we only use our own technology, we offer a refined replatforming experience that is highly efficient and gets you to market quickly. Our aim is to migrate your data, functionality and integrations over to your new website and platform on time.
We will listen to your requirements, do our research, and provide you with clear documentation that sets out the necessary steps for both parties to deliver a comfortable migration to our platform.
We will refund your set-up costs if we don’t complete your replatforming on time.
What will be required when replatforming to us?
From the beginning, we will work together to establish clear timeline expectations for the project. This is crucial as it helps us allocate the necessary resources to your replatforming, thus ensuring we deliver it for you on time.
Onboarding sessions are our opportunity to explain exactly how we will transfer your product, historical order and customer data to our platform, and identify any replatforming blockers at the earliest possible stage.
We will guide you through tried-and-tested processes that minimise your workload and put the heavy lifting on our shoulders.
Our eCommerce replatforming process
We've perfected a seamless replatforming process that ensures that your transition is not just smooth, but also strategically rewarding.
Onboarding workshops are our opportunity to explain the replatforming process in full and identify blockers as early as possible.
We will create specification documents that clearly outline the process, timeframes and full solution we will provide for you.
We will develop your new eCommerce website and work with you to migrate your data to our platform.
Your new website and platform are thoroughly tested against industry standards for security, functionality, and user experience.
We will provide in-depth, tailored training on how to use our platform to its potential. This can either be done online or in person.
We will officially switch you over, coinciding with the launch of your new eCommerce website.
Remarkable 24/7/365 Support
Once you’re up and running, you will gain remarkable around-the-clock technical support so you can maximise your use of our eCommerce platform.